DSB candles currently ships domestically in Australia.
Our flat rate shipping fees are as follows:
- Standard Shipping: $9.95 (3-10 business days) up to 3kg
- Standard Shipping $11.95 (3-10 business days) 3kg and above
- Express Shipping: $14.99 (1-3 business days)
We offer free domestic shipping on orders over $99AUD.
For those customers living in Western Sydney Australia, there is a radius of 25km that is eligible for free local delivery so be sure to check your location upon check out for this offer.
Please allow us up to 3 business days for your orders to be processed, prepared and shipped. We make every effort possible to process your orders quickly but please understand we are a small family business.
*Please note: DSB candles does not ship on weekends or public holidays.
You will receive a confirmation email once your order has been placed. If you do not receive a confirmation email, please contact firstname.lastname@example.org.
Delays in shipping may occur that is out of our control. We use Auspost or alternate couriers to ship our orders. Should you experience a delay in receiving your order, contact us via email and we will do our best to assist.
*We package our products with the utmost care to ensure they arrive safely to you, however, we are unable to control how packages are handled during the shipping process. If items are damaged whilst in transit, DSB candles are not responsible for any of those damages.